Shipping policy
Effective Date: May 12, 2025
Thank you for shopping at Magicbox Animation Private Limited. Please read our Shipping Policy carefully to understand how we handle orders that require physical delivery, such as USB pen drives.
1. Shipping Coverage
We currently ship USB pen drives across India via reliable courier partners. If you're outside India and wish to place an order, please contact us at support@magicbox.co.in for assistance.
2. Processing Time
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Orders are usually processed and dispatched within 2–4 business days from the date of purchase.
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Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Charges
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Shipping charges are calculated at checkout and may vary depending on your location and the number of items.
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We occasionally offer free shipping promotions—watch out for these during checkout or on our homepage.
4. Estimated Delivery Time
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Delivery within Tamil Nadu: 3–5 business days
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Delivery to other Indian states: 5–8 business days
Please note that delivery times may vary due to external factors such as courier delays, public holidays, or natural events.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor your order status in real-time.
6. Undelivered Packages
If a package is undelivered due to an incorrect address or multiple failed delivery attempts, it will be returned to us. Re-shipping can be arranged, but additional shipping charges may apply.
7. Shipping for Digital Downloads
Digital products are not shipped physically. Upon successful payment, download links will be provided instantly or sent to your registered email address.
8. Contact Us
If you have any questions regarding shipping, delays, or lost packages, please contact our support team:
📧 Email: support@magicbox.co.in
📞 Phone: +91 89396 97919
🌐 Website: www.magicbox.co.in
